The world's number-one CRM: sales, customer service and marketing on a single platform — now with Agentforce AI agents.
Today's reference Salesforce platforms — the ones we design, size and manage.
Salesforce's infrastructure on the public cloud: EU data residency, scalability and compliance — the foundation of everything.
The application platform (Lightning): objects, flows and custom apps without reinventing the wheel.
The layer unifying customer data from every source: the real-time single profile that AI and automations work on.
Integration as a platform: APIs connecting Salesforce to ERP, warehouse and the outside world — the piece where you need us.
The AI guardrail: grounding on company data, masking and audit — generative AI without data leaks.
The PaaS for custom apps beside the CRM: rapid development, shared data.
Salesforce's market-leading software products — and how we put them to work.
The market's reference sales pipeline: leads, opportunities and forecasts with built-in AI.
Omnichannel customer service: cases, knowledge and contact center in a single console.
Personalized journeys across email, mobile and ads: marketing driven by CRM data.
B2C and B2B e-commerce connected to the customer: storefront and orders inside the same platform.
Salesforce's AI agents: they qualify leads, answer customers and act on the CRM under human supervision.
Visual analytics: from CRM data (and beyond) to executive dashboards.
Integrated collaboration: customer work where the team already chats.
Teams in the field: scheduling, mobility and on-site signature.
A CRM pays off when it talks to core systems: we integrate Salesforce with the ERP — often on IBM i — with solid APIs and consistent data.
An honest snapshot of where you stand: workloads, costs, risks and opportunities.
The right architecture on Salesforce technology, sized to your SLAs.
Implementation and migration with zero downtime, with knowledge transfer.
NOC, Yocto Vision monitoring and monthly reports: the service that never stops.