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Coveware

The response to ransomware incidents: forensics, negotiation and recovery — the experience of those who handle hundreds a year.

FOCUS · WHEN IT REALLY HAPPENSThe ransomware emergency room: those who've seen it a thousand times, at your side
YoctoIT material for clients and partners · Veeam, Kasten, Coveware and the other products mentioned are trademarks of Veeam Software.
01 · What it is

Coveware by Veeam, made clear.

Coveware is the team that steps in DURING the ransomware incident: forensics to understand variants and entry, evaluation of the options (restore vs negotiation), professional negotiation when inevitable — with the data of thousands of cases to know what to expect from each gang — and the guided recovery.

IR
specialized incident response: only ransomware, for years
Dati
thousands of cases: each gang's behavior, known
Negoziazione
when needed, professional: never alone in front of the extortionist
Coveware by Veeam
OFFICIAL VEEAM BRANDING · COVEWARE
DATI UFFICIALI · COVEWARE QUARTERLY REPORT · FONTE: COVEWARE
OFFICIAL DATA · COVEWARE QUARTERLY REPORT · SOURCE: COVEWARE
02 · How to use it well

The things that make the difference.

The intervention

The incident in progressthe first hours that count
Forensics
Options & strategy
Negoziazione
understand · decide · negotiate
Guided recoverythe orderly restart
Your backup (Veeam)the card that changes the negotiation
The plan for the worst day

The retainer beforehand

The agreement signed in peacetime: the number to call already exists when needed.

Backup = leverage

With verified immutable copies the negotiation changes (or disappears): our part of the plan.

Legal coordination

GDPR, authorities and insurance: the incident has a dossier too — we prepare it together.

Lessons in cold blood

The post-incident that closes the doors used: never twice through the same hole.

03 · In depth

Incident response: what happens when it happens

Coveware by Veeam is the ransomware response team: the triage identifies the variant and the vector, the negotiation (when inevitable) is conducted by professionals who know the criminal groups (documented average discounts, decryptor verification), the forensics reconstructs what happened for the insurance and the authorities, the data from thousands of cases feeds the industry statistics; the pairing with the Veeam platform prepares BEFOREHAND: assessments and runbooks.

  • Triage esperto — variant and vector identified in hours: informed decisions
  • Negoziazione — those who know the groups negotiate better: the ransom (if needed) halved
  • Verifica decryptor — the criminal tool tested before paying: the scams avoided
  • Forensics — the report for the insurance, the DPO and the authorities: what happened documented
  • Dati di settore — thousands of cases: the statistics that guide the strategy
  • Preparazione — assessments and runbooks BEFOREHAND: the incident rehearsed on paper
04 · Numbers and lifecycle

The numbers that matter.

h
the initial triage: the variant recognized
1000+
the cases handled: the experience that counts
-50%+
the typical reduction of the negotiated ransom
0
payments if the backup holds: the real victory
The response is prepared in peacetime: armored backups + runbooks + Coveware — the worst scenario with a script.
05 · Use cases

Where it really pays off.

Preparazione

The complete ransomware plan, with names and numbers.

An active incident

The first 48 hours with professionals at your side.

Insurance requirements

The IR partner the policies demand.

Hoping isn't a plan: the right number in the address book and the backup that holds — that's a plan.