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ThousandEyes

End-to-end visibility: from the LAN to the internet to the SaaS — to understand where the experience really breaks.

FOCUS · THE BLAME, FOUND“Is our site slow or is the internet slow?” — ThousandEyes answers with evidence
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01 · What it is

ThousandEyes, made clear.

Half of corporate IT now crosses other people's networks: ISPs, backbones, cloud, SaaS. ThousandEyes measures the whole path — agents in the sites, in the cloud and on the endpoints — and shows hop by hop where the problem is born: your LAN, the provider, the peering, or Microsoft. The discussion with the supplier changes tone.

Hop-by-hop
the path visualized: the exact point where the packet suffers
SaaS view
M365, Salesforce, your e-commerce: the experience measured from outside
Internet insight
the providers' outages seen in real time: 'it's not us' with evidence
ThousandEyes
OFFICIAL CISCO BRANDING · THOUSANDEYES
CONSOLE REALE · PATH VISUALIZATION · FONTE: THOUSANDEYES
REAL CONSOLE · PATH VISUALIZATION · SOURCE: THOUSANDEYES
02 · How to use it well

The things that make the difference.

The view

The user's experiencethe slow app, the choppy call
Site agents
Cloud agents
Endpoint agents
where you measure from
Path visualizationthe packet's journey, drawn
ISPs, cloud, SaaSother people's networks, finally seen
The truth beyond your router

Tests on the critical apps

ERP, M365, VoIP measured from the sites that use them: the baseline that unmasks the degradations.

The providers' SLAs

The carrier challenged with charts: loss and latency documented, not perceived.

Before the cloud

Network readiness measured before the migration: the surprises, beforehand.

In our monitoring

The ThousandEyes alerts inside Yocto Vision: the external visibility in the 24/7 process.

03 · In depth

End-to-end visibility over networks you don't own

ThousandEyes measures the experience from agents: cloud agents (600+ cities), enterprise agents (your sites), endpoint agents (the users' PCs); the tests (HTTP, page load, voice, BGP path trace) photograph every hop between user and app — even across internet, ISPs and SaaS you don't control; the path visualization and BGP views pinpoint WHERE it degrades (your network? the provider? the SaaS?); the alerts and the integrations close the loop with the NOC.

  • Cloud agent — 600+ global measurement points: your SaaS seen from outside
  • Path visualization — every hop lit up: the culprit of the degradation pointed out
  • BGP monitoring — route leaks and hijacks seen in real time
  • Endpoint agent — the PCs' real experience: the complaint becomes data
  • Internet Insights — the ISP and SaaS outages confirmed: 'it's not us', with evidence
  • The providers' SLAs — the metrics to challenge (or choose) the carriers
04 · Numbers and lifecycle

The numbers that matter.

600+
the cities with cloud agents
min
from degradation to diagnosis: the war room avoided
100%
of the path visible, even outside your perimeter
proof
the evidence toward ISPs and SaaS vendors
Responsibility gets proven: tests, thresholds and NOC integration set up by us — never again 'it must be the network' without an answer.
05 · Use cases

Where it really pays off.

Sites and remote working

The users' real experience, everywhere.

E-commerce

The site seen by the customers, not by the data center.

Disputes with the providers

The third-party diagnosis that ends the arguments.

When the problem is 'somewhere in the middle': ThousandEyes points to the spot — we to the remedy.